Hebei Jianming Printing and Packaging Co., Ltd. has obtained After-Sales Service Certification in accordance with GB/T 27922-2011 — Evaluation System for After-Sales Service, with the certification meeting the required Five-Star (★★★★★) level.
The certification was issued by Bochuang Zhongcheng (Beijing) Certification Service Co., Ltd. and covers sales and after-sales service activities related to paper boxes, paper cartons, brochures and picture books, cigarette tipping paper packaging, and cigarette frame paper packaging products, excluding projects subject to specific national requirements.
A Structured Approach to Customer Service
For packaging projects, reliable service extends beyond product delivery. From order coordination and production communication to delivery and post-sales support, clear and responsive service helps ensure a smoother customer experience.
At Hebei Jianming, our after-sales service processes are managed systematically to support timely communication, issue handling, and customer feedback throughout the cooperation process.
Supporting Customers Beyond Delivery
We understand that international customers may require continued technical communication and service support after products leave our facility.
Our service framework helps us respond to customer needs, coordinate relevant internal teams, and follow up on issues efficiently. This provides customers with continued support throughout the product lifecycle.
Building Long-Term Customer Relationships
Consistent service is an important part of long-term cooperation. The certification reflects Hebei Jianming’s commitment to maintaining standardized service processes and continuously improving the customer experience.
Combined with our manufacturing capabilities, quality management, and technical support, our after-sales service system helps us provide reliable communication, responsive support, and professional service to customers in global markets.
Hebei Jianming Printing & Packaging Co., Ltd.
Your Trusted Tobacco Packaging Partner